1 Information We Collect
When you register and use the 81550 platform, we collect several categories of information to ensure smooth and secure service. The information collected includes:
Full name, email address, phone number, date of birth and login credentials provided during registration. This information is required to verify your identity and manage your account.
Transaction details in Malaysian Ringgit (MYR), including deposit and withdrawal records. Card or bank account details used for transactions are processed through secure payment providers and are not stored directly by 81550.
Device type, operating system, web browser used, IP address and session data. This information is used to ensure a consistent platform experience and to detect suspicious activity.
Records of in-platform activity, including matches viewed, games played, access times, and user preferences. This data is used to improve the user experience and resolve technical issues.
2 How We Use Your Information
Information collected by 81550 is used exclusively for purposes related to platform operations and user services. The primary purposes are as follows:
- Account management: Processing registrations, verifying user identities, and securely managing login credentials.
- Transaction processing: Verifies and records all deposits and withdrawals in MYR, ensuring accurate account balances.
- Platform security: Detecting and preventing fraud, unauthorised access, and activities that violate our terms of use.
- Service improvements: Analysing usage patterns to improve the platform's interface, performance and content.
- Service communications: Sending account-related notifications, transaction updates, and important platform announcements.
- Legal compliance: Fulfilling applicable legal and regulatory requirements, including minimum age verification.
81550 does not use your personal information for third-party marketing without your explicit consent. You may opt out of promotional communications at any time by contacting our support team.
3 Cookies & Tracking
The 81550 platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our platform.
The types of cookies used by 81550 include:
- Session cookies: Required to maintain your login session while using the platform. This cookie is automatically deleted when you close your browser.
- Preference cookies: Saves user preferences such as interface language and display settings for future sessions.
- Analytics cookies: Collects anonymised data on how users interact with the platform for service improvement purposes.
- Security cookies: Helps detect and prevent fraudulent activity and unauthorised access.
You can control or restrict the use of cookies through your browser settings. However, blocking certain cookies may affect platform functionality.
4 Data Storage & Security
The security of users' personal information is the top priority at 81550. We employ comprehensive technical and organisational measures to protect your data from unauthorised access, disclosure, or destruction.
All data transmitted between your device and 81550's servers is protected using industry-standard encryption. Sensitive information is stored in encrypted format.
Internal access to user data is restricted solely to staff who require it to carry out their duties.
Active account information is retained for as long as the account remains active. Following account closure, personal data will be deleted or anonymised within a reasonable period unless retention is required by law.
81550 does not sell, rent, or disclose users' personal information to third parties for their own commercial purposes. Information may only be shared with service providers who assist in platform operations — such as payment processors bound by strict confidentiality agreements — or with authorities when required by law.
5 User Rights & How to Contact Us
As an 81550 platform user, you have rights regarding your personal information. These rights include:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within 30 working days.
If the personal information we hold about you is inaccurate or out of date, you may request a correction. Some information can be updated directly through your account settings.
You may request the deletion of your account and personal information. However, certain data may need to be retained to meet legal requirements or for a specified period following account closure.
For any privacy-related enquiries, data access requests, or complaints, please reach out to the 81550 support team by email: [email protected]. We will respond within 3 working days.
81550 reserves the right to update this privacy policy from time to time to reflect changes in operational practices or legal requirements. Users will be notified of any significant changes via platform notifications or email. Continued use of the platform after such changes take effect will be considered acceptance of the updated policy. For general enquiries about your account or the platform, please visit the FAQ us.
Still Have Questions?
Contact our support team or visit the FAQ section for answers to any privacy or account-related queries at 81550.